The IT Service Group provides Administrative, Faculty, Research IT assistance to the Cornell College of Engineering, Bowers CIS, and Tech Campus communities in partnership with IT@Cornell. The group was formed in 2011 based on advisory board recommendations on how to best provide for the IT needs of the community. We provided embedded IT staff to support the communities and enable them to make use of the myriad of services available to Cornell affiliates.
Contents
Our Services
The ITSG is organized into four main teams
- Applications team provides support for Data Reporting, Web and Application Hosting, and Custom Applications
- AV/VC team provides AV/Classroom, Video Conferencing, and Event support via team members embedded at the campuses
- End User Support team provides Desktop, Lab, and User support via team members embedded in the units
- Infrastructure team supports the Network, IT Security, and Research Computing needs of the community
Staff
Staff are embedded at the Ithaca and Tech Campuses and typically available Monday – Friday 8:30a – 12pm; 1:30pm – 4:30pm with after hour monitoring for emergencies.
To request support, please contact our central ticketing system by web or email
Scott Yoest, Director of Information Technology Service Group
David Rankine, Assistant Director of Information Technology
- Anais Baez, Administrative Support
- William Heilman, Assistant to the Director
- Gus Mendez, Research Support Specialist
Adam Zawislak, End User Support Lead
- Drew Defran, IT Support Assistant
- Fred Broome, IT Support Assistant
- Ichi Carswell, Teksystems End User Support
- Jeremiah Barrows, Teksystems End User Support
- Richard Valeutto, IT Support Assistant
- Sage Baker, IT Support Associate
- Wendy Wakula, IT Support Assistant
Dora Abdullah, Infrastructure Team Manager
- Cameron Willkens, IT Operations Manager
- Chris Fouracre, Systems Administrator
- Gary Walker, Systems Administrator
- Michael Fantacone, Systems Administrator
- Mike Woodson, Systems Administrator
- Todd Cullen, Systems Administrator
Manuel Calimlim, Applications Team Manager
- Brett Poole, Applications Programmer
- Javier Perez, Applications Programmer
- Luiza Zaloj, Applications Programmer
- Tom Loiacono, Applications Programmer
- Vidya Gupta, Applications Programmer
Steve Gallow, AV Team Manager
- Azjeleh Conway, Teksystems AV Support
- Billy Streleckis, Instructional Tech Specialist
- Chloe Zureiat, Instructional Tech Specialist
- Jhevere Reynolds, Teksystems AV Support
- Kevin Mathy, Instructional Tech Specialist