Our IT Support Group provides Administrative, Faculty, Research IT assistance to the Cornell Tech Campus, Bowers College, Engineering communities in partnership with IT@Cornell. The group was formed in 2011 based on advisory board recommendations on how to best provide for the IT needs of the community. We provided embedded IT staff to support the communities and enable them to make use of the myriad of services available to Cornell affiliates.
Contents
Our Services
The ITSG is organized into four main teams
- Applications & Reporting team provides support for Data Reporting, Web and Application Hosting, and Custom Applications
- AV & Classroom team provides AV/Classroom, Video Conferencing, and Event support via team members embedded at the campuses
- End User Support team provides Desktop, Lab, and User support via team members embedded in the units
- Research & Instructional team supports the Infrastructure, Network, IT Security, and Research Computing needs of the community
Staff
Staff are embedded at the Ithaca and Tech Campuses and typically available Monday – Friday 8:30a – 12pm; 1:30pm – 4:30pm with after hour monitoring for emergencies.
To request support, please contact our central ticketing system by web or email
Scott Yoest, Director of Information Technology Service Group
David Rankine, Assistant Director of Information Technology
- Anais Baez, Administrative Support
- William Heilman, Assistant to the Director
- Gus Mendez, Research Support Specialist
Adam Zawislak, End User Support Lead
- Fred Broome, IT Support Associate
- Derrick Clarke, IT Support Associate
- Drew Defran, IT Support Associate
- Alex Nelson, IT Support Assistant
- Pablo Modesto, Teksystems End User Support
- Open, IT Support Associate
- Open, IT Support Assistant
- Wendy Wakula, IT Support Assistant
Dora Abdullah, Infrastructure Team Manager
- Jay Ajlal, Systems Administrator
- Franklin Castle, Systems Administrator
- Maria Elissa Arellano Dela Rosa, Teksystems Infrastructure Support
- Michael Fantacone, Systems Administrator
- Chris Fouracre, Systems Administrator
- Paulie Kagaya, Systems Administrator
- Kyle Stephen Van Winkler, Systems Administrator
- Gary Walker, Systems Administrator
- Cameron Willkens, IT Operations Manager
- Open, Systems Administrator
Manuel Calimlim, Applications Team Manager
- Vidya Gupta, Applications Programmer
- Tom Loiacono, Applications Programmer
- Javier Perez, Applications Programmer
- Brett Poole, Applications Programmer
- Luiza Zaloj, Applications Programmer
Open, AV Team Manager
- Kevin Mathy, Instructional Tech Specialist
- Jhevere Reynolds, Teksystems AV Support
- Open, Instructional Tech Specialist
- Chloe Zureiat, Instructional Tech Specialist