The ITSG is the first point of contact for IT support for the Cornell College of Engineering, Bowers CIS, and Tech Campus communities.
The ITSG provides broad technical support and serves as your liaison to IT@Cornell services.
Contents
Community Support
If you are new to Cornell, the campus, or the ITSG; the below links will help you get get online, printing, and working.
- Getting Started: A list of ITSG and IT@Cornell resources for newcomers
- Getting Connected: Wired and Wireless
- Printing in Ithaca
- Printing at Tech
- Remote and Hybrid Work
- Set up your Two Step Login
- Faculty Support: Support Topics related to Faculty needs
- Instructional Resources: Support for Teaching Spaces & Instructors
- IT Security: The ITSG is able to assist you in navigating IT & Data Security policy
- Lab Support Department, Instructional, and Virtual Lab Support
- Network Support: WiFi or Wired: Need a static IP, change of VLAN, or a wired connection, check here
- Video Conferencing & AV: Zoom support, AV training, and loaner equipment
- Web Hosting: Department, academic, research, and individual web page options
- ORIE Services
- ORIE uses central Academic web hosting for faculty, research, and course websites.
- Video Conference & AV provided by Jake Cornelius
- Cornell Financial Engineering Manhattan (CFEM) fosters close working relationships between ORIE and the financial services industry. The ITSG provides support in conjunction with Fairdinkum Consulting.
Research Support
The ITSG will collaborate with you to create an environment that supports your research computing needs.
- Community pooled GPU cluster (G2): Research groups can purchase a node to join this GPU pool.
- Data Security Plans: If you have need of a Data Security Plan and haven’t developed one before, we can assist you in creating one.
- Data Storage Options: The ITSG can help you navigate Cornell’s storage options.
- GitHub: The ITSG supports the Cornell GitHub agreement.
- Server Configuration & Hosting: Design, procure, and configure a system.
- Terminal Login Nodes: For short and interactive jobs.
- Capital Assets: The ITSG can assist you with Capital Asset audits for items in our Datacenters.
- Support Costs: Some ITSG services require recovery billing.
- Cloud Services: Cornell provides a number of cloud services under its “Cloudification” initiative. Please contact the ITSG for assistance in determining which option is right for your needs.