IT Support: CoE CIS Tech

IT Support: CoE CIS Tech

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Capital Assets

ITSG staff will assist units in tagging and auditing their Capital Assets, if they are located in ITSG managed Data Centers (Such as Gates G27, Phillips 110, etc.).  For items not in one of our Data Centers, IT staff will provide best effort support in assisting you in locating your unit’s devices.

Contents

  • 1 Tagging
  • 2 Audits
  • 3 Asset Information

Tagging

If you have an asset in a Data Center that needs to be “e-tagged”, please submit a ticket with as much information about the asset as possible (Owner/PI, Description/Make/Model, Quote Number, Approximate date of order/delivery, etc.).

ITSG staff will be able to provide you with additional information about the item (specific room and location, serial number, system nickname).

Once you have and e-tag ready to go, you can work the the Data Center staff to arrange to have the tag affixed to the item.

Audits

In preparation for your unit’s 2 year audit, please submit a ticket to the ITSG as soon as possible.  Please provide the full spreadsheet of your units assets, including as many fields as possible as this will assist our team in confirming your assets’ status.

When you are ready to do your physical inspection/scan of your assets, please work to schedule a time to meet with IT staff to be escorted through the Data Centers, as they are considered a secure location.

Given the number of units supported by ITSG Data Centers, please allow plenty of time to schedule your walk through.

Asset Information

The fields in the initial KFS entry for the asset frequently need to be updated from those automatically generated.  Making these updates will aid in identifying and locating your assets.

Asset Description: Consider editing this to be more direct and descriptive, ex: Professor Xavier’s Dell R720 server for “Cerebro” project.

Building (Name and Code) and Room Number: This often needs to be updated from the delivery/mail room address.

Org Inventory Name: (Owner) This should be the PI or the Director of the unit on whose account the item was purchased or transferred.

Asset Rep Name: (Point of Contact)The local dept contact for items (typically the same as the owner, or the local finance office).  If the item is housed in an ITSG data center, then please use “ITSG itcoecis-help@cornell”

Org Notes Text: For items in data centers, the ITSG will provide Row, Rack, and “U” number, providing the exact location of the asset to be included in this field.

Manufacturer Name and Model Number: Theses are often incorrect or incomplete.

Serial Number: These are rarely provided in the initial entry and are important to add or mark “N/A” where applicable.

Org Tag: Items in ITSG data centers have a “CIS Tag”, a long running sequence of tags used to track items in our spaces.  If this is the case, the ITSG staff will provide you the number to include in this field.

 


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