IT Support: CoE CIS Tech

IT Support: CoE CIS Tech

Providing Community, Instructional, and Research IT Support

Menu

  • Home: Unit Support
    • College of Engineering
      • Applied Engineering & Physics
      • Biological & Environmental Engineering
      • Biomedical Engineering
      • Chemical & Biomolecular Engineering
      • Civil & Environmental Engineering
      • Earth & Atmospheric Sciences
      • Electrical & Computer Engineering
      • Materials Science Engineering
      • Mechanical & Aerospace Engineering
      • Operations Research & Information Engineering
    • Cornell Ann S. Bowers College of Computing and Information Science
    • Cornell Tech Campus
  • Getting Started
    • Onboarding New Hires
    • Get Connected: Wired
    • Get Connected: Wirless
    • Printing: Ithaca
    • Printing: Tech Campus
    • Connect Remotely: VPN
    • Remote and Hybrid Work
    • Available Software
    • Two Step Login
    • Community IT Support
    • Staff IT@Cornell
    • Faculty IT@Cornell
    • Students IT@Cornell
    • Visitor & Alumni IT@Cornell
    • New Employee Guide
  • Instructional IT Support
    • Available Software
    • Azure Dev Tools for Teaching
    • Classroom Support
    • Distance/Remote Classes
    • Github
    • Instructional Labs
    • Loaner Equipment
    • Video Conferencing
    • CU Teaching Resources
    • IT@Cornell Faculty Resources
  • Research Computing Support
    • G2 GPU Cluster
    • Magma CPU Cluster
    • Data Security Plan (DSP)
    • Data Storage
    • Github
    • Server Configuration & Hosting
    • Terminal Login Nodes
    • Cloud Services
  • Quick Links
    • Contact ITSG
    • Available Software
    • Azure Dev Tools for Teaching
    • Cornell Drop Box
    • Cornell Box
    • Exchange Account Manager
    • Governance Policies
    • Identity Management
    • Outlook Web Access
    • Phishing Email Examples
    • IT Policies

Video Conferencing and AV Support

The ITSG provides Audio Visual and Video Conference support in support of Meetings, Distance Education, and Special Events. Services Include:

  • Loaner Laptops
  • AV Training
  • Video Recording
  • Event Monitoring
Note: Some support requests may result in additional fees, please check with your unit for billing policies.

Contents

  • 1 Requesting Support
  • 2 Additional Resources

Requesting Support

When possible, please provide as much advanced notice as possible (preferably 5-10 business days),  please include the following information to expedite your request:

  • Name. Department, and Contact Info of the event coordinator
  • Date, Time, Duration, Frequency
  • Main Location
    • Please be sure to contact local department staff for room reservations, usage polices, etc.
  • Will you have remote participants?
  • Will you be sharing content (powerpoint, video, etc.) with remote participants
  • What sorts of devices will presenters be using/bringing
  • Will you want the event recorded (additional fees may apply)
  • Any additional comments, requests, or description of your events

Additional Resources

  • ZOOM: ZOOM is Cornell’s officially supported video conference solution.
  • Room Technology Database: Has been replaced with the Live 25 service.
  • Space Reservations: Please contact your unit administrative staff for to arrange space reservations.
  • Classroom Support: Support for Teaching Spaces and Schedule R25 spaces
  • Emergency R25 Classroom Support: Please call 607-255-0778 for assistance with an R25 class in session.

Learn more about the ITSG

IT Maintenance and Alerts

Sitemap

IT@Cornell Services

Request IT Help

Submit Ticket

Search this site

CIT Service Alerts

https://itservicealerts.hosting.cornell.edu/allalerts

Academic Units

  • College of Engineering
  • Cornell Ann S. Bowers College of Computing and Information Science
  • Cornell Tech Campus

IT Staff

  • Login to edit content
If you have a disability and are having trouble accessing information on this website or need materials in an alternate format, contact web-accessibility@cornell.edu for assistance.
Copyright © 2023 IT Support: CoE CIS Tech. Powered by WordPress. Theme: Accelerate by ThemeGrill.