IT Support: CoE CIS Tech

IT Support: CoE CIS Tech

Providing Community, Instructional, and Research IT Support

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About the ITSG

The IT Service Group provides Administrative, Faculty, Research IT assistance to the Cornell College of Engineering, Bowers CIS, and Tech Campus communities in partnership with IT@Cornell.  The group was formed in 2011 based on advisory board recommendations on how to best provide for the IT needs of the community.  We provided embedded IT staff to support the communities and enable them to make use of the myriad of services available to Cornell affiliates.

Contents

  • 1 Our Services
  • 2 Staff
    • 2.1 Ithaca Campus
    • 2.2 Bloomberg Center Roosevelt Island

Our Services

The ITSG is organized into three main teams

  • Applications team provides support for Data Reporting, Web and Application Hosting,  and Custom Applications
  • End User Support team provides Desktop, Lab, Video Conferencing, Event, and User support via team members embedded in the units
  • Infrastructure team supports the Network, IT Security, and Research Computing needs of the community

Staff

Embedded Staff are typically available Monday – Friday 8:30a – 12pm; 1:30pm – 4:30pm with after hour monitoring for emergencies.

To request support, please contact our central ticketing system by web or email

Ithaca Campus

Scott Yoest, Director of Information Technology Service Group

Dora Abdullah, Infrastructure Team Manager

Manuel Calimlim, Applications Team Manager

Steve Gallow, AV/End User Support Team Manager

William Heilman, Assistant to the Director

Adam Zawislak, IT Support Associate/Interim End User Support Lead

Cameron Willkens, IT Operations Manager

Chris Fouracre, Systems Administrator

Dave Juers, Systems Administrator

Fred Broom, IT Support Assistant

Gus Mendez, Research Support Specialist

Jake Gibson, IT Support Assistant

Billy Streleckis, Instructional Tech Specialist

Javier Perez, Applications Programmer

Kevin Mathy, Instructional Tech Specialist

Luiza Zaloj, Applications Programmer

Mike Woodson, Systems Administrator

Richard Valeutto, IT Support Assistant

Sage Baker, IT Support Associate

Todd Cullen, Systems Administrator

Tom Loiacono, Applications Programmer

Vidya Gupta, Applications Programmer

Wendy Wakula, IT Support Assistant

TBD, IT Support Associate

TBD, Systems Administrator

Bloomberg Center Roosevelt Island

David Rankine, Assistant Director of Information Technology

Gary Walker,  IT Support Associate

Casey Morgan, Administrative Support


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Academic Units

  • College of Engineering
  • Cornell Ann S. Bowers College of Computing and Information Science
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