The IT Service Group provides Administrative, Faculty, Research IT assistance to the Cornell College of Engineering, Bowers CIS, and Tech Campus communities in partnership with IT@Cornell. The group was formed in 2011 based on advisory board recommendations on how to best provide for the IT needs of the community. We provided embedded IT staff to support the communities and enable them to make use of the myriad of services available to Cornell affiliates.
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Our Services
The ITSG is organized into four main teams
- Applications team provides support for Data Reporting, Web and Application Hosting, and Custom Applications
- AV/VC team provides AV/Classroom, Video Conferencing, and Event support via team members embedded at the campuses
- End User Support team provides Desktop, Lab, and User support via team members embedded in the units
- Infrastructure team supports the Network, IT Security, and Research Computing needs of the community
Staff
Staff are embedded at the Ithaca and Tech Campuses and typically available Monday – Friday 8:30a – 12pm; 1:30pm – 4:30pm with after hour monitoring for emergencies.
To request support, please contact our central ticketing system by web or email
Ithaca Campus
Scott Yoest, Director of Information Technology Service Group
Dora Abdullah, Infrastructure Team Manager
Manuel Calimlim, Applications Team Manager
Steve Gallow, AV/End User Support Team Manager
Adam Zawislak, IT Support Associate/Interim End User Support Lead
William Heilman, Assistant to the Director
Billy Streleckis, Instructional Tech Specialist
Cameron Willkens, IT Operations Manager
Chris Fouracre, Systems Administrator
Drew Defran, IT Support Assistant
Fred Broome, IT Support Assistant
Gus Mendez, Research Support Specialist
Helene Mofor, Systems Administrator
Javier Perez, Applications Programmer
Jeremiah Barrows, Teksystems End User Support
Kevin Mathy, Instructional Tech Specialist
Luiza Zaloj, Applications Programmer
Mike Woodson, Systems Administrator
Richard Valeutto, IT Support Assistant
Sage Baker, IT Support Associate
Todd Cullen, Systems Administrator
Tom Loiacono, Applications Programmer
Vidya Gupta, Applications Programmer
Wendy Wakula, IT Support Assistant
TBD, Systems Administrator
TBD, IT Support Associate
Cornell Tech Campus
David Rankine, Assistant Director of Information Technology
Chloe Zureiat, Instructional Tech Specialist
Gary Walker, IT Support Associate
Ichi Carswell, Teksystems End User Support
Anais Baez, Administrative Support
Jhevere Reynolds, Teksystems AV Support