The IT Service Group provides Administrative, Faculty, Research IT assistance to the Cornell College of Engineering, Bowers CIS, and Tech Campus communities in partnership with IT@Cornell. The group was formed in 2011 based on advisory board recommendations on how to best provide for the IT needs of the community. We provided embedded IT staff to support the communities and enable them to make use of the myriad of services available to Cornell affiliates.
Our Services
The ITSG is organized into three main teams
- Applications team provides support for Data Reporting, Web and Application Hosting, and Custom Applications
- End User Support team provides Desktop, Lab, Video Conferencing, Event, and User support via team members embedded in the units
- Infrastructure team supports the Network, IT Security, and Research Computing needs of the community
For more information on ITSG services, see the links below:
- Connectivity & Network Support: Getting online, moving offices, or need a static IP?
- GitHub: The ITSG manages the Cornell Github instance
- Research Support: The ITSG can work with you in identifying vendors, equipment, and specifications
- Faculty & Instructional Resources: Embedded ITSG staff can assist in navigating Cornell’s resources
- IT Security: Secure your devices and data
- Lab Support: Embedded ITSG staff coordinate with units to support lab spaces
- Video Conference and AV : Support for class & conference rooms, ZOOM, and distance ed
- Web Hosting: Department, academic, research, and individual hosting options
Staff
Embedded Staff are typically available Monday – Friday 8:30a – 12pm; 1:30pm – 4:30pm with after hour monitoring for emergencies.
To request support, please contact our central ticketing system by web or email
Ithaca Campus
Scott Yoest, Director of Information Technology Service Group
Dora Abdullah, Infrastructure Team Manager
Manuel Calimlim, Applications Team Manager
Steve Gallow, End User Support Team Manager
William Heilman, Assistant to the Director
Chris Fouracre, IT Support Associate
Jake Lopez, Instructional Tech Specialist
Dave Juers, Systems Administrator (IT Security Liaison)
Todd Cullen, Systems Administrator
Avery Quinn Smith, Systems Administrator
Luiza Zaloj, Applications Programmer
Tom Loiacono, Applications Programmer
Javier Perez, Applications Programmer
Adam Brown, Applications Programmer
Richard Valeutto, IT Support Assistant
Ken Smith, IT Support Associate
Wendy Wakula, IT Support Assistant
Mike Woodson, Systems Administrator (Linux & Windows)
Gus Mendez, Research Support Specialist
Jake Gibson, IT Support Assistant
Fred Broom, IT Support Assistant
Cameron Willkens, IT Operations Manager
Adam Zawislak, IT Support Associate
Bloomberg Center Roosevelt Island
David Rankine, Assistant Director of Information Technology
Gary Walker, IT Support Associate
Syra Castillo, Administrative Support