College of Engineering

The ITSG is the first point of contact for IT support for the Cornell College of Engineering, Bowers, and Tech Campus communities.

The ITSG provides broad technical support and serves as your liaison to IT@Cornell services.

Contents

Community Support

If you are new to Cornell, the campus, or the ITSG; the below links will help you get get online, printing, and working.

Getting Started: A list of ITSG and IT@Cornell resources for newcomers
- Getting Connected: Wired and Wireless
- Printing in Ithaca
- Printing at Tech
- Remote and Hybrid Work
- Set up your Two Step Login
Faculty Support: Support Topics related to Faculty needs
Instructional Resources: Support for Teaching Spaces & Instructors
IT Security: The ITSG is able to assist you in navigating IT & Data Security policy
Lab Support Department, Instructional, and Virtual Lab Support
Network Support: WiFi or Wired: Need a static IP, change of VLAN, or a wired connection, check here
Video Conferencing & AV: Zoom support, AV training, and loaner equipment
Web Hosting: Department, academic, research, and individual web page options

The ITSG will collaborate with you to create an environment that supports your research computing needs.

Computing Facilities: Updated summaries of IT resources available for Proposals
Community pooled GPU cluster (G2): Research groups can purchase a node to join this GPU pool.
Data Security Plans: If you have need of a Data Security Plan and haven’t developed one before, we can assist you in creating one.
Data Storage Options: The ITSG can help you navigate Cornell’s storage options.
GitHub: The ITSG supports the Cornell GitHub agreement.
Server Configuration & Hosting: Design, procure, and configure a system.
Terminal Login Nodes: For short and interactive jobs.
Capital Assets: The ITSG can assist you with Capital Asset audits for items in our Datacenters.
Support Costs: Some ITSG services require recovery billing.
Cloud Services: Cornell provides a number of cloud services under its “Cloudification” initiative. Please contact the ITSG for assistance in determining which option is right for your needs.