The ITSG is the first point of contact for IT support for the Cornell Tech Campus, Bowers College of Computing and Information Science, and the College of Engineering and serves as your liaison to IT@Cornell services.
The ITSG provides Audio Visual and Video Conference support in support of Meetings, Distance Education, and Special Events. Services Include:
- AV Training
- Video Recording
- Event Monitoring
Note: Some support requests may result in additional fees, please check with your unit for billing policies.
Requesting Support
When possible, please provide as much advanced notice as possible (preferably 5-10 business days), please include the following information to expedite your request:
- Name. Department, and Contact Info of the event coordinator
- Date, Time, Duration, Frequency
- Main Location
- Please be sure to contact local department staff for room reservations, usage polices, etc.
- Will you have remote participants?
- Will you be sharing content (powerpoint, video, etc.) with remote participants
- What sorts of devices will presenters be using/bringing
- Will you want the event recorded (additional fees may apply)
- Any additional comments, requests, or description of your events
Additional Resources
- ZOOM: ZOOM is Cornell’s officially supported video conference solution.
- Room Technology Database: Has been replaced with the Live 25 service.
- Space Reservations: Please contact your unit administrative staff for to arrange space reservations.
- Classroom Support: Support for Teaching Spaces and Schedule R25 spaces
- Emergency R25 Classroom Support: Please call 607-255-0778 for assistance with an R25 class in session.