We have a new name: The TBE ITSG is still your first point of contact for IT support for the Cornell Tech Campus, Bowers College of Computing and Information Science, and the College of Engineering and serves as your liaison to IT@Cornell services. Over the coming days and weeks, you will see updates to our websites, ticket system, help desk email address, and other documents to reflect this change.
The ITSG provides broad technical support and serves as your liaison to IT@Cornell services.
Community Support
If you are new to Cornell, the campus, or the ITSG; the below links will help you get get online, printing, and working.
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- Getting Started: A list of ITSG and IT@Cornell resources for newcomers
- Getting Connected: Wired and Wireless
- Printing in Ithaca
- Printing at Tech
- Remote and Hybrid Work
- Set up your Two Step Login
- Faculty Support: Support Topics related to Faculty needs
- Instructional Resources: Support for Teaching Spaces & Instructors
- IT Security: The ITSG is able to assist you in navigating IT & Data Security policy
- Lab Support Department, Instructional, and Virtual Lab Support
- Network Support: WiFi or Wired: Need a static IP, change of VLAN, or a wired connection, check here
- Video Conferencing & AV: Zoom support, AV training, and loaner equipment
- Web Hosting: Department, academic, research, and individual web page options
- Getting Started: A list of ITSG and IT@Cornell resources for newcomers
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Research Support
The ITSG will collaborate with you to create an environment that supports your research computing needs.
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- Computing Facilities: Updated summaries of IT resources available for Proposals
- Community pooled GPU cluster (G2): Research groups can join this GPU pool
- Data Security Plans: Create a DSP
- Data Storage Options: Navigate Cornell’s storage options
- GitHub: The ITSG supports the Cornell GitHub agreement
- Server Configuration & Hosting: Design, procure, and configure a system.
- Terminal Login Nodes: For short and interactive jobs
- Cloud Services: Cornell’s “Cloudification” initiative
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